Contact us if you have any questions about any of our products, orders, delivery and returns policy at; hello@enkelhed.co.uk


ORDERS
When you place an order with us you will receive a confirmation email to let you that we have received your order. Please ensure you keep this email as we may need you to refer to it if there are any issues with your order. If you do not receive any email please let us know.


DELIVERY
After placing your order your order will be sent out via Royal Mail or other courier for larger items. Orders will be processed and dispatched within 3 days (Generally the same/next day the order is placed) This can take 3-5 working days to receive.

If local collection from Tall Boys Beer Market is selected then please contact us via hello@enkelhed.co.uk to give you further details of the information you need to collect your parcel. 

If you are outside of the UK and would like to place an order please contact us for a quote.

If you require to receive your order sooner please email us at hello@enkelhed.co.uk and we can arrange to do this for you.

 

 


 

 

RETURNS
Please contact us at hello@enkelhed.co.uk to arrange your return.

If you are unhappy with our products in any way, they can be returned or exchanged provided that it is in saleable condition. 

If you wish to return your item and receive a full refund items need to be posted/couriered back to us within 14 days of being received by you.

We will need to know your order number, the item you want to return and the reason for return. Upon receipt of these details we will provide you with a unique returns authorisation number and all the necessary information to arrange the return.


ITEMS
All prices on the website are in UK GBP Sterling (£) and are inclusive of VAT at 20% but DO NOT include delivery costs – these will be added on when you check out to pay.
All items listed are accurate to the best of our ability.